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Pharmacy Benefits Management Services

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Impact of connecting Veterans to soonest and best care: CPP Practice

Connecting Veterans to the soonest and best care continues to be a top priority for VA. Starting in 2016, the Pharmacy Benefits Management (PBM) Clinical Pharmacy Practice Office (CPPO) partnered with the Office of Rural Health (ORH) to launch the Increasing Access to Care for Rural Veterans by Leveraging Clinical Pharmacist Practitioners (CPP) Initiative, otherwise known as the CRVA Initiative. The project has focused on increasing Veteran access to comprehensive medication management (CMM) (e.g., collaborative drug therapy management) for the nearly 3 million Veterans who live in rural communities and rely on the VA for their healthcare. With the goal of improving Veteran access to care, preventing Veteran suicide, and supporting Veterans’ whole health, their caregivers, and survivors, CPPs optimize care as advanced practice providers while serving as the medication expert on the team. CPPs with their expertise also support and reduce burden for primary and specialty care providers, accelerating our journey to High Reliability. This multi-year, enterprise-wide initiative (EWI) awarded VA facilities funding to hire, scale best practices and drive innovation for rural Veterans by leveraging CPPs as part of collaborative care teams. Below are two videos which highlight CPPs supporting Veteran’s whole health and health equity ultimately working to save Veterans lives.

Watch our videos!

Pharmacist Providers Help Veterans Get Their Lives Back - Forest City CBOC Asheville VA
At the Forest City CBOC in Rutherfordton, NC, part of the Charles George VAMC in Asheville, NC, learn how they leveraged a team approach to providing substance use disorder (SUD) care in a rural primary care setting with Dr. Eric Gibbs, Substance Use Disorder CPP and Dr. Kara Harris, Primary Care CPP.


Pharmacist Providers Help Veterans Get Their Lives Back - Bath VA
At the Bath VAMC in the Finger Lakes Health Care System, listen to a population health outreach approach to engage a Veteran receiving benzodiazepines and opioids by Dr. Michaela Raes, Substance Use Disorder CPP and Dr. Diana Cowell, Pain Management CPP and Veteran.