Pharmacy Benefits Management Services
VA Mail Order Pharmacy
Since 2009, the Department of Veterans Affairs (VA) Mail Order Pharmacy has been rated “among the best” mail-order pharmacies in customer satisfaction according to the J.D. Power U.S. Pharmacy Study.
The VA Mail Order Pharmacy processed 119.7 million outpatient prescriptions in fiscal year 2016. The Department of Veterans Affairs provides approximately 80% of all outpatient prescriptions to Veterans via mail order utilizing the VA Mail Order Pharmacy, a system of 7 highly automated pharmacies. The VA Mail Order Pharmacy processes 470,000 prescriptions daily and every work day over 330,000 Veterans receive a package of prescriptions in the mail. The VA utilization of VA Mail Order Pharmacy results in exceptional accuracy and lower processing costs than filling prescriptions at each VA Medical Center.
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